Terms of sale

General Terms and Conditions of Sale (GTCS) – Shoppiline Store

1. Purpose

These General Terms and Conditions of Sale (GTCS) govern sales made on the Shoppiline website. They define the rights and obligations of the parties within the framework of the online sale of products offered by the seller to consumers.

2. Products

The essential characteristics of the products are presented on the website. Photographs, descriptions, and visuals are provided for informational purposes only and shall not constitute a contractual commitment on the part of Shoppiline.

3. Prices

Product prices are indicated in euros, all taxes included (VAT included), excluding delivery charges.
Shoppiline reserves the right to modify its prices at any time; however, the price applied to the customer shall be the one in effect at the time the order is confirmed.

4. Orders

Any order placed on the website implies full and unconditional acceptance of these GTCS.
Once the order has been validated, the customer will receive a confirmation email summarizing all details relating to the order.

5. Payment

Payment is due immediately upon ordering.
Accepted payment methods include:

  • credit/debit card;
  • PayPal;
  • as well as any other secure payment solutions offered on the website.

6. Delivery

Products are shipped to the address provided by the customer when placing the order.
Delivery times are specified on the product pages and may vary depending on the destination, carrier, or logistical conditions.

7. Right of Withdrawal

In accordance with applicable legislation, the customer has a period of fourteen (14) days from receipt of the order to exercise the right of withdrawal, without having to provide any reason or incur any penalties.

8. Returns and Refunds

Returned products must be complete, unused, and in their original condition.
Return shipping costs shall be borne by the customer, except in cases involving defective or non-compliant products, or errors attributable to Shoppiline.

Refunds will be processed within a reasonable period following receipt and verification of the returned products.

9. Legal Warranties

All products sold benefit from the legal guarantee of conformity and the warranty against hidden defects, in accordance with applicable legal provisions.

10. Liability

Shoppiline shall not be held liable for damages resulting from improper use, negligence, or use of the purchased products in a manner inconsistent with their intended purpose.

11. Personal Data

Information collected in connection with orders is necessary for order processing, customer relationship management, and the improvement of services offered.
Such data is processed in accordance with the privacy policy applicable on the website.

12. Governing Law and Disputes

These GTCS are governed by French law.
In the event of a dispute, the parties agree to seek an amicable resolution before initiating any legal proceedings.